News & Rewards

8 December 2014 09:46:12 GMT 

Russell Hobbs has identified that in a small number of isolated cases, Russell Hobbs irons manufactured between October 2012 and June 2013 and bearing the model numbers listed below carry a risk that the flex may fail, potentially resulting in injury.

Only the following model numbers may be affected:

18651, 18742, 19220, 19221, 18743, 19840, 18720, 15081, 19222, 19400, 20260, 18741, 20280, 20550-10, 20560-10    

EPE International have supplied only the following Irons 15081, 18651 & 20280 from the affected models above.

Model numbers are located on the underside of the heel of the iron where you will find a rectangular shaped label containing various product manufacturing information.

If you have one of the iron models listed above, you will also need to check the batch number (as shown on the below image).

If your batch no. starts with 045 through to 365 and ends with 12 or starts with 001 through to 195 and ends with 13, then you have an affected iron.

Any numbers outside this range are not affected.

If you have stock of the affected models 15081, 18651 & 20280 purchased from EPE international in your retail outlet or warehouse, please contact EPE International returns on 0844 800 8055 or returns@epeinternational.com to arrange uplift and credit.

Please ensure you are only returning stock from the affected batches as credit will not be issued for stock that doesn’t fall within the recall.

End users who have an affected iron should be advised to stop using it immediately and to telephone the Russell Hobbs customer service department on Freephone 0800 307 7616 (or 0333 103 9663 if calling from a mobile) who will advise on how to return irons for a replacement or full refund of the purchase price.

We would like to thank you for your co-operation and apologise for any inconvenience.

No other Russell Hobbs products or irons outside of the above codes are affected by this recall.

EPE International are fully committed to helping Independent retailers compete in a busy market.

As a major part of this commitment, EPE International are delighted to announce our 2014 Black Friday deals.

This year’s Black Friday is on Friday 28th November. For those who aren’t aware, Black Friday has long been a big shopping day in the USA. In fact it’s the busiest shopping day of the year over there for two key reasons.
Firstly, it’s the first Friday after Thanksgiving and lots of people have the day off work, and thus secondly, retailers choose this day of merriment to offer their best bargains of the year. The result is often newsreels full of CCTV footage of desperate shoppers pulling each other’s hair to get to the impossibly priced small kitchen appliances, heaters and pressure washers.

In the UK, businesses have seen the benefit of the event and 2014 is expected to be the biggest British Black Friday yet. Nearly three-quarters of UK consumers have heard of Black Friday according to a study from eDigitalResearch. The challenge for retailers is to capitalize on the opportunity as more and more shoppers look to grab a bargain. You’ll have the chance to pick up and provide bargains on all sorts of small domestic appliances, and guess what, we’ll be on hand to help you find them!

Call Louise from our team for information on the available deals on 0844 800 8055.

EPE Group, the leading distributor of branded small domestic appliances, has reported that this week’s Euronics Showcase was a successful event, as the company looks to build on the progress it has made in the independent electrical channel.

The company invested in a bigger stand at this year’s Euronics Showcase, – making it the largest stand devoted to small domestic appliances at the event.

Harry Singh, EPE’s Group’s investment, sales and marketing director, said: “I am delighted that our increased investment in the Euronics Showcase has paid dividends, with business conducted at the Showcase up 10 per cent on the event in 2013.

“What is clear is that members of Euronics have a healthy appetite for branded small domestic appliances and members that visited out stand said that they were keen to be supplied by EPE group, which offers a one-stop-shop for branded SDAs.”

EPE Group, which operates from a 50,000 square feet warehouse in West Yorkshire, is the exclusive UK distributor for a number of brands including Kenwood, De’Longhi, Kärcher and Philips.

The company also distributes a wealth of brands including Bosch, Panasonic, and Tefal, along with a number of managed brands including Ascaso, Bugatti Italy, Graef and Verismo by Starbucks.

Mr Singh said: “As the UK’s leading distributor of branded small domestic appliances, our stand was busy throughout the show and we were encouraged to meet new members, as well as long established customers.”

Demonstrators were on hand to show visitors to the stand products from Kärcher, Philips and Verismo by Starbucks.

Mr Singh said: “According to figures from GfK, the market for branded premium small domestic appliances is showing strong growth and it’s important that members of Euronics take their share of this dynamic market.

“The supermarkets have decimated entry level of SDAs – and there is no money in it. Independent electrical retailers should focus their attention to the branded SDA market, which offers first class products and, better still, attractive margins for retailers.”

Mr Singh continued: “At the Euronics Showcase, EPE staff were on hand to talk members through the different brands.

“My message to Euronics members is quite clear – EPE Group has a great portfolio of branded small domestic appliances and wants to work with you.”

Ends

April 15, 2014

Please click more to see the photo gallery from the show.

(more…)” href=”https://www.epeinternational.com/epe-celebrates-successful-appearance-at-the-euronics-showcase-2014/#more-1397″ class=”read-more-align-left”>(more…) →

In the progressive Housewares Magazine January/February 2014, EPE have been featured in an article regarding the SDA market and the independent retailers. Shown in the image below is the Investment, Sales & Marketing Director Harry Singh showing a smile of success at the Spring Fair 2013.
The article goes into depth about the marketplace and the view points of the independents,”some 84% source from exhibitions”

In the october/november issue of the retra Alert, retra have written a follow-up review on this years autumn fair.

While praising the Autumn fair on its growth & success this year, retra have written a piece on EPE featuring an interview with the companies Investment, sales & Marketing Director Harry Singh.